Patient and Parent Reviews
If you’d like to share some kind words and smiles after a visit at our Winston-Salem or Kernersville office, please leave us a review. We’d love to hear about your experience!
So friendly and gentle
"This office is so great with our son! Everyone is so friendly and gentle. They explain everything that they're doing to my child to make sure he's comofrtable. Highly recommend!"
Great experience for my daughter
"My daughter has been a patient of Dr. Gina Spangler since she was 18 months old. She is now 16 years old and still seeing Dr. Gina. She always has a bright smile and I am very happy I came across this dentist! The whole staff is great. They know how to take care of their patients. I would recommend this office for all of your kids' needs. 2 locations in Winston-Salem and Kernersville. Thanks for making this a great experience for my daughter."
Could not have dreamed of a more supportive and fulfilling experience
"I could not have dreamed of a more supportive and fulfilling experience for my 3yos's first trip to the dentist. He was as uncooperative and challenging as expected, but the staff and Dr. Gail Rohlfing took it all in stride, soothing my anxiety and setting my son up for dental success in the future. My son left thinking that going to the dentist wasn't bad--that's a win in my eyes!!"
They take extra precautions to keep everyone safe
"Dr. Kate Lambert and staff are AMAZING!!!! It's like wrestling an alligator trying to brush my 2yo teeth. Dr. Kate is MAGIC! She was able to keep my daughter calm and cooperative. They are taking extra precautions to keep everyone safe during this COVID crisis! I can't thank them enough for enough for such a great visit and experience."
They make the visit fun
"Dr. Kelly Lipp was so patient with my daughter during her first dental appointment and she made it fun! I'm thankful so my daughter will still want to go as she gets older. Also, Kylie is the friendlist face you see when you walk in and out plus the helpful! I couldn't have asked for a better experience for my toddler's first appointment."
Patient, knowledgeable, caring, and trustworthy
"They are patient, knowledgeable, kind, caring, and trustworthy. They actually listen to my parental concerns before discussing what care to take. My children love visiting the dentist now. And they will allow you back with your child because, unlike other pediatric practices we visited previously, they clearly have nothing to hide here. They were able to alleviate the fears and problems created by the previous dental practice. Spangler, Rohlfing & Lambert is the epitome of a professional practice! We travel from 35 miles away, and it is worth every mile."
My daughter always has the best experience
"My daughter always has the best experience when we visit Dr. Spangler's office! She loves all of the hygienist and Paige always makes sure she feels comfortable and well taken care of. #1 office for sure!"
Always evident they want what's best for your child
"We've been going to Happy Kids Smiles for over 4 years, and there reallys is no comparison to this office anywhere in Winston-Salem. My oldest had some issues as a result of another dentist, and Dr. Gina fixed it all ofr her and restored her confidence in dentists! At every visit, Dr. Gina is very honest, kind, and caring. It's always evident she wants to do what's best for your child. Additionally, the staff is very patient and professional, and I really appreciate that I can schedule all four my children at the same time! One of the best features is this office allows you to come back and sit with your child during treatment if you wish. That proves to me that they have nothing to hide and are confident in their abilities. We won't go anywhere else! Thank you Happy Kids Smiles for living up to your name."
Very thorough and knowledgeable
"Dr. Kate Lambert was incredible and answered every question we had about our 5 day old's tongue/lip tie. We had her revised and Dr. Lambert and her staff were so welcoming, concerned, and wanted us to follow with a team of our pediatrician, lactation consultant, and follow up with her a week later. Our little girl has healed beautifully and our latch is great! We are now almost back to birth weight. Very thorough and knowledgeable of breastfeeding moms/babies. I would recommend her to anyone in the area!"
Answered all of my questions
"Fantastic pediatric dental office. They provide excellent, conservative care for kids of all ages. Very clean facility with excellent staff. I liked that Dr. Kelly Lipp spent time talking to me and answering all my questions. Highly recommend."
Lots of helpful information
"Extremely positive experience for first toddler dental appointment. Everyone had such positive and helpful attitudes. The office was decorated very kid-friendly. Recieved lots of helpful information. Looking forward to next visit!"
Always clean and has a great play area for kids
"I love this office! It's always clean and has a great play area for the kids. Everyone is very patient with my typical 3 year old son. Jessica is so great with him! I've read past reviews that had issues with them filing insurance. I've yet to have an issue with this. Yes, you pay up front but it's 100% worth it. I usually get a check from my insurance within a week of the appointment so the turn around is very quick :). I highly recommend this office, doctors, and staff!"
“I took my son here today for a procedure. Dr. Gina and our dental assistant were beyond amazing. They worked quickly and efficiently, talking to him the whole time explaining what they were doing. He was comfortable throughout the entire procedure because of their astute attention to him! Thank you all so much for taking such great care of him!”
– Cortney M
Could not have been more pleased with the experience
"My daughter had her first dental appointment with Dr. Gail Rohlfing and we could not have been more pleased with our experience. The staff was very knowledgeable and tooth the time to explain each step of the process and what we should expect. Dr. Rohlfing was gentle and calmed my daughter's nerves with ease. We will be back and have already recommended the practice to friends and family!
I would desribe it as going to Disney World
“I never write online reviews but I must in this case. Dr. Kate and her team are absolutely wonderful. My four-year-old is excited to go to the dentist because of the way she is treated at this office. They truly go out of their way to make the whole process FUN, even while having cavities filled...who would have thought this was even possible? I would describe it as going to Disney World and having your teeth fixed at the same time.”
– John R
Top rated care and service, highly recommend
"Dr. Kelly Lipp and her staff provide excellent dental care. If you are in the Kernersville are and in search of a dentist for your child, look no further. she and her friendly staff have you covered. And yes; they have Frozen on loop to make sure everyone's a happy camper. Top rated care and service! Highly recommend!"
Everyone is very nice and professional
"Great atmosphere for children! Everyone is very nice and professional! My children (ages 3 and 6) don't mind going to see the dentist and having their teeth cleaned!"
We wouldn't go anywhere else
"We absolutely love this office!! We wouldn't go anywhere else now that we've had this incredible pediatric experience. The staff are all os pleasant and they definitely are trained in working with children. The office is fun and youthful and we especially love our hygienist Paige. We now specifically ask for her when we book our appointments. You definitely cannot go wrong. I am writing this review after nearly two years of being patients there and we feel the same way today as we did on day one!!"
My daughter loves going to the dentist
"Dr. Gina and the entire staff are simply amazing! Their office is incredibly warm and welcoming, and they make each child feel so at ease in a potentially scary situation. My oldest daughter LOVES going to the dentist and just seems to have the best time learning about her teeth, getting them cleaned, picking out a new toothbrush and a prize and chatting with all the friendly staff. I also have a daughter with special needs, and the tought of getting her teeth cleaned has terrifeid me for a long time. Dr. Gina and her staff are SO patient, kind, and attentive to our needs. They make me so comfortable and that translates to a clamer, more cooperative child who senses that I trust those who are caring for her. I cannot say enough positive things about our experiences at this office. We are so grateful for their truly oustanding patient care!"
Excellent experience as always
"We love your practice and Dr. Gail. Also really enjoyed meeting and working with Dr. Kate. Excellent experience as always!"
The best dental appointment my son ever had
"My son recently saw Dr. Kelly Lipp for a filling and she was FANTASTIC!!!! He was very nervous going into the procedure and she was so calm, understanding, and patient. She explained everything to him, and it really put his mind at ease. Whe we left he said it was the best dental appointment he ever had. I would highly recommend this practice to anyone. Ask for Dr. Lipp she is excellent!"
My daughter loves brushing and counting her teeth now
"My two year old loved her first dental experience with Jacquelyn and Dr. Kate! She can't wait to come back for her 6 month check up. She still talks about going to the dentist and loves brushing and counting her teeth now! :-)"
We look forward to many more years
"I chose this practice for my children because of the wonderful experience I had here as a kid! So glad to see that 15+ years later the kindness and quality of staff has remained consistent! We look forward to many more years at SRL!"
The front desk staff is really nice and helpful
“Went with my two-year-old today for her first dental visit. It was actually fun for both of us! The waiting room was kid friendly with little clubhouse with great books and toys. The front desk staff was really nice and helpful. The whole practice has a special way with kids. Within a few moments, my daughter was laying on the table under the light with her mouth open. She even let them use a dental tool to check her teeth. I was impressed with their knowledge and we will definitely go back!”
– Lauren D
We'll never go anywhere else
"My daughter had two fillings Monday and she was very nervous about her appointment. Dr. Gina was wonderful! She worked quickly and talked Addison through the entire process. Addison and I are both very happy with Dr. Gina Spangler. We'll never go anywhere else."
"Dr. Gail is awesome, very personable. We love her!"
"We love Dr. Kate Lambert! The office is usually quick with the visits and patient with the kids. I've had to call the after-hours number a few times and we always received quick calls back and follow ups after the calls. Wonderful office!"
Now our dentist of choice
"Thanks to the incredible care of Dr. Kelly Lipp, the damage caused by a collision at a trampoline park will be minimal for my 14yo son. After being told at the ER that there was nothing they could do for my son's visibly damaged teeth, Dr. Lipp met us at the office late on Saturday night. They then provided excellent physical and emotional care to both me and my son. A couple of days later, my son's orthodontist commented that Dr. Lipp did a perfect job splinting the tooth. Dr. Lipp is now our dentist of choice and we are extremely grateful to her."
The staff makes the visit so much fun
“My kids LOVE coming to the dentist here, even when they have to have work done. The staff just makes it so much fun for them, if you can believe that’s possible. I did NOT have that experience growing up and it haunts me to this day. I really wish this office had been around when I was growing up!!!”
– Tasha B
I would recommend to anyone looking for a professional, kind, courteous, clean, and all-around wonderful experience
“I cannot say enough wonderful things about this dentist office and team. They were absolutely wonderful with my 14-month-old daughter. I would recommend them to anyone who is looking for a professional, kind, courteous, clean, and all-around wonderful experience.”
– Mandi P
Wish I could be a patient!
"Love love love Dr. Gina Spangler and her staff. They are so personable and caring! Dr. Spangler always takes her time with my children and wants to know how they are doing personally. Wish I could be a patient!"
Quickly reassured me with what to expect
"My four year old daughter bumped her mouth very hard and had a loose front tooth which turned light grey about a week later. I took her for an evaluation with Dr. Gail Rohlfing. I was offered an appoinment the next morning. The staff was very polite and professional and Dr. Rohlfing quickly reassured me and share me what to expect in the coming months with the tooth. Terrific office and great business! They are always ready to help with whatever is needed."
Amazing every step of the way
“Dr. Kate is the best. Being the parent of a cleft child, they require a lot more attention at times. Dr. Kate has been amazing every step of the way. Would recommend to anyone needing a pediatric dentist.”
– Shannon Y.
"My kids truly enjoyed themselves. Dr. Kelly Lipp is truly amazing and she filled my 4 year old's cavity and it was an excellent experience."
Facility was awesome
"I thought the staff was great and the facility was awesome. My kids are really happy with the new dentist!!"
Always kind and caring
"Wonderful staff and doctors. Always kind and caring. My daughter loves to go to her visits. I highly recommend to other parents looking for a dentist for their children."
Would recommend this place in a heartbeat
"My 6 year old needed fillings, unfortunately, and he is terrified of the actual procedure. Dr. Gail Rohlfing, Dr. Gina Spangler, and Amy were above and beyond the most patient and experienced people I have ever met and worked quickly. They expertly fixed my son's teeth while calming him down in a very stressful situation. I am incredibly grateful and would recommend this place in a heartbeat."
I couldn't be more pleased
"I took my 22-month-old son here for his first dental visit, and I couldn't be more pleased. The entire staff was extremely kind, and the environment is ideal for small children. There are plenty of activities in the waiting area to keep your kids occupied. They even have a large touch screen video game for older kids. The methods they use to keep toddlers calm during the exam are very effective. They even gave him a ball the keep! The dentist, Dr. Kate Lambert, has a great personality and she defniitely belongs in pediatric dentistry! My son was very comfortable with her. She was very gentle with him yet she completed the exam quickly! We will definitely be bacvk, and I highly recommend this place."
My kids ask to go back as soon as they leave!
"Friendly and welcoming, service is of high professional quality. My kids ask to go back as soon as they leave!"
The staff works with us to ensure a great visit
"My son is autistic and the staff makes sure he is comfortable and works with us to ensure a great visit. This is the only dentist he has ever seen (since he was a year old) and we don't plan on going anywhere else!"
Everything went better than I have ever expected
"I can't thank Dr. Gina enough for the amazing job she did with my son Andrew on Friday!! I was so nervous and everything went better than I could have ever expected!!! Thank you from the bottom of my heart!"
“Dr. Kate Lambert is beyond excellent!! Our son with autism sees her and it always goes unexpectedly smoothly. They make great accommodations for him to make the whole experience easier on everyone!”
– Megan G
Additional reviews of our wonderful Winston-Salem and Kernersville offices
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