As always, we are committed to patient safety. In response to the North Carolina Dental Board, The American Dental Association (ADA), and the Center for Disease Control (CDC), we have updated our personal protective equipment and infection control procedures to meet and exceed current OSHA guidelines. Our office will be undergoing a phased reopening beginning on Monday, May 18th 2020. To read more about how our office is keeping our patient families and coworkers safe, please see below.

Coronavirus Update

We are committed to keeping our families and coworkers safe. Infection control has always been a top priority for our pediatric dental practice. You may have seen this during past visits to our office. Our infection control processes have always been performed so that when you receive care, it’s both safe and comfortable. We want you to be aware that in addition to our high standards of infection control, we have added even more researched-based systems to further reduce risk and keep our patients safe during this pandemic. In response to the North Carolina Dental Board, The American Dental Association (ADA), and the Center for Disease Control (CDC), we have updated our personal protective equipment and infection control procedures to meet and exceed current OSHA guidelines.  This new equipment and systems will mean that your appointment and your providers may look a little different from prior visits. We made these changes to help protect our patients and our team. 

Here is a video of our new protective equipment, which we are referring to as our "superhero costumes."

To help protect our patients and our team members, we have added the following protocols to our office's infection control measures. Air filtration and purification systems have been added to both the HVAC and treatment areas that are FDA approved to remove 99.99% of viral particles.  Additionally, 

  • Barrier shields/sneeze guards have been added to the check-in/check out areas.
  • In addition to our advanced protocols of our patient care areas, all other areas will be disinfected regularly and frequently, including door handles, bathrooms, countertops and any other common space.
  • Staff will be screened for COVID-19 symptoms and have their temperature taken twice daily.  
  • Clinical staff will be equipped to wear a gown, cap, N-95 equivalent face mask, and face shield.
  • Families will be screened for COVID-19 symptoms prior to the appointment at confirmation and check-in and asked to fill out our COVID-19 Consent Form.  
  • Families will be asked to wear face masks when entering/exiting the building.
  • If possible, only the patient will be present during the appointment with parents/legal guardians waiting in the car.  Exceptions will be made for young children and children with special healthcare needs.  Parents may be present during check-in/check-out if needed.
  • Patients will have their temperature taken prior to the appointment with a contact-less thermometer.
  • Patients will remain a minimum of 6 feet apart.  As a result, we are scheduling at a reduced capacity to uphold social distancing measures.  

We appreciate your patience with us as we navigate this unprecedented time. To learn more, see our full reopening policy.

If your child is younger, please discuss the following topics prior to their appointment so they know what to expect:

  • The dentists and team members may be wearing a superhero costume.
  • We are asking all school-aged children and older to come back on their own, just like they would at school.

For more information about our phases of reopening and scheduling please see our letter to our families.  

For more information, you can visit the ADA, CDC, and OSHA websites to read more on infection control policies during the COVID-19 pandemic.

We love and miss you all and looking forward to working together on your oral health while keeping you safe!

Love,

Dr. Gina Spangler
Dr. Gail Rohlfing
Dr. Kate Lambert
Dr. Kelly Lipp
& The Entire Spangler, Rohlfing & Lambert Pediatric Dental Team